Dynamic Key Account Manager with 20 years of diverse experience in driving customer engagement, enhancing retention, and managing high-stakes contract negotiations. Proven expertise in cross-functional collaboration, analytical strategy development, and optimizing sales performance to achieve significant profit growth.
Committed to delivering exceptional customer satisfaction through proactive problem resolution and tailored solutions. Adept at leveraging data insights to inform decision-making and align product strategies with client needs. Passionate about fostering long-term relationships that contribute to business success and market expansion.